Privacy Policy

Fundamental Principle

AJATransindo regards all personal data as a trust (amānah) that must be safeguarded. In alignment with Islamic values concerning privacy protection (sattar), we are committed to using personal data solely for legitimate purposes that benefit both parties.

1. Information Collection

We collect personal identification data, including but not limited to ID Cards, Driver’s Licenses, phone numbers, and other relevant information, strictly for asset security verification and to ensure compliance with applicable Indonesian laws.

2. Use and Processing of Data

Personal data is processed in a professional manner for the following purposes:

• Processing reservations and vehicle delivery services (pickup and delivery);

• Managing regular membership programs;

• Administering VIP membership, loyalty programs, and vehicle upgrades;

• Monitoring vehicle security for mutual benefit.

3. Data Security (Hifzh al-Māl)

We implement stringent internal safeguards to prevent unauthorized access, disclosure, or data breaches. AJATransindo strictly prohibits the sale, transfer, or disclosure of customer data to any third party without explicit consent, except where required by applicable law.

4. Transparency and Data Subject Rights

Customers retain the right to access, update, or request the deletion of their personal data, provided that they are no longer bound by any active service agreement with AJATransindo.

5. Closing Statement

This Privacy Policy is established to ensure peace of mind (ṭuma’nīnah) in every transaction. We hope that this cooperation brings mutual benefit and contributes positively to your mobility needs.